Step 1: 24 Hour Emergency Contact 

The first step in the restoration process is giving our SERVPRO of Arlington Heights/Prospect Heights team a call for your water damage cleanup and restoration needs. No matter the day our hour, rain or sunshine, SERVPRO of Arlington Heights/Prospect Heights is on standby and ready to respond to your water damage emergency 24 hours a day, 7 days a week. When it comes to water damage, immediate action is crucial. If you have any questions, concerns, or are in need of an emergency service, don't hesitate and give SERVPRO of Arlington Heights/Prospect Heights a call today!

We Answer the Phone Ready to Help
Call Today - (847) 637-3445

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Arlington Heights / Prospect Heights has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment