Sewage Cleanup and Restoration

Sewage Happens

Sewage happens, there are many different causes to sewage accidents and backups, but it happens. And when it does, when sewage moves the wrong direction and spills into sanitary spaces, our team is ready and able to help clean the mess with our advanced equipment and trained techs.

Our Arlington Heights and Prospect Heights area SERVPRO responds to sewage messes. We clean, we sanitize and we make things new again.

Levels of Contamination

Sewage is ranked by class depending on the levels of contamination, we go into these different classes of sewage below. As one might expect, more greatly contaminated sewage implies greater risk. Adversely, less contamination implies less risk.

As a general rule, all sewage should be considered unsafe and contaminated. It may contain bacteria and viruses that could cause serious illness — caution must be used.   

Call the professionals and let us help!

Sewage Backup or Toilet Overflow? Call Us Today – (847) 637-3445

There are three major types of contaminated water. SERVPRO of Arlington Heights/Prospect Heights will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.